API Integration Engineering
I connect tools directly through APIs and webhooks when native integrations are too limited, with attention to authentication, data contracts, retries, rate limits, duplicate events, and useful error visibility.
Janna Wong · AI Automation & Systems Architect · Remote · Global · async-first
Where I help
The implementation starts with the operating problem and its failure modes, then moves into tools and architecture.
Business tools that do not have the integration you need
Native connectors that omit critical fields or actions
Webhook flows with duplicate events or unclear retry behavior
API integrations that work until credentials expire or volume grows
Deliverables
Technology
I do not force every system into the same platform. The goal is the lightest architecture that remains reliable, observable, documented, and maintainable.
FAQ
Direct answers written to be useful to both technical buyers and search/retrieval systems.
I can inspect available requests, responses, authentication behavior, rate limits, and data models to determine the safest integration approach, provided the integration is authorized and compliant with the service's terms.
I design around retries, idempotency, validation, rate limits, credential lifecycle, observable failures, and reconciliation rather than assuming every request succeeds.
Related expertise
Send the current process, tools, constraints, and desired outcome. I'll review the context asynchronously and identify the most practical technical next step.